Introduction
At Solvanta, we are committed to maintaining the highest standards when it comes to protecting the privacy and
security of the personal data entrusted to us. This Privacy Policy is designed to explain in detail the types
of data we collect, how we use that data, who we may share it with, and the steps we take to safeguard your
information. We recognize the importance of transparency, accountability, and user rights in the realm of data
protection. Our practices are fully aligned with the UK General Data Protection Regulation (UK GDPR), the Data
Protection Act 2018, and other relevant legislation. We understand that privacy is not just a legal
requirement, but also a foundation of trust.
What Personal Data We Collect
We collect different categories of personal data depending on your interaction with our website, services, and
communications. This may include, but is not limited to:
- Full name, email address, and phone number
- Company name and role/title
- IP address, browser type, and operating system
- Device information such as screen resolution and location settings
- Interaction history with our website and communications
- Content and attachments shared through contact forms or direct email
- Feedback provided through surveys or service reviews
All information is collected for specific, legitimate purposes, and we strive to limit data collection to only
what is strictly necessary.
How We Use Your Information
We process your personal data for various clearly defined and legitimate purposes, including:
- Responding to inquiries, requests, or communications submitted through the website
- Providing our consulting services or related support activities
Legal Basis for Processing
Our legal basis for processing personal data is grounded in one or more of the following:
- Consent: where you have actively agreed to receive communications or services
- Contract: where data processing is required for the performance of a contract or to take steps prior to
entering into a contract
- Legal obligation: where we must comply with a legal duty
- Legitimate interest: where data processing supports our core business functions and does not override
your data rights
You may withdraw your consent at any time by contacting us directly at the details provided above.
Data Retention and Storage
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a
longer retention period is legally required or permitted. For example:
- Contact inquiries are kept for up to 24 months
- Client data is retained for up to 7 years in compliance with business and tax regulations
Sharing Your Data
Your data may be shared with trusted third-party service providers who assist us with technical
infrastructure, hosting, customer relationship management systems, analytics, or email communication. These
third parties are bound by strict confidentiality obligations and data processing agreements. We do not sell,
lease, or trade your personal data. We may disclose information when legally compelled to do so, such as
through a lawful request by public authorities.
International Data Transfers
Although we are based in the UK, some data processors or technology providers we use may be located in
countries outside the United Kingdom. In such cases, we ensure adequate data protection safeguards are in
place, such as standard contractual clauses, to protect your information under applicable data protection
laws.
Your Rights
Under applicable law, you have several important rights in relation to your personal data:
- Right of access to your personal data
- Right to rectification of inaccurate or incomplete data
Security of Your Information
We take data security seriously and implement a range of physical, electronic, and managerial measures to
protect personal data. These include secure servers, restricted internal access, password protocols, firewall
protection, regular software updates, encryption, and employee data protection training.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time in response to legal, technical, or business changes. When
we do, we will indicate the date of the last update at the bottom of this page. Continued use of our services
implies agreement with the updated policy.